Support Center

We are here to help you using ReadAli. If you have any questions or need assistance, please don't hesitate to reach out.

Contact Us

For direct support, please email us at:

support@readali.com

We typically respond within 24-48 hours.

Frequently Asked Questions

I forgot my password, how can I reset it?

You can reset your password via the "Forgot Password" link on the login screen. Simply enter your email address, and we'll send you instructions to reset your password.

How do I contact support?

You can reach our support team by emailing us directly at support@readali.com. We're here to help with any questions or issues you may have.

How do I sync my reading progress across devices?

Your reading progress is automatically synced when you sign in with the same account on multiple devices. Make sure you're logged in to the same account on all your devices.

Can I use ReadAli offline?

Yes! Once you've downloaded a book, you can read it offline. However, syncing progress and accessing new content requires an internet connection.

How do I report a bug or suggest a feature?

We love hearing from our users! Please email us at support@readali.com with your feedback, bug reports, or feature suggestions.

Account Data & Deletion

How to Delete Your Account:

We value your privacy. If you wish to delete your account and all associated data, you can do so directly within the app:

  1. Open the ReadAli App.
  2. Go to Profile > Settings.
  3. Tap on "Account Management".
  4. Select "Delete Account" and confirm your choice.

Note: Your account will be scheduled for deletion. If you do not restore it within 30 days, all data will be permanently removed.

If you cannot access the app, please contact us at support@readali.com with the subject line "Account Deletion Request", and we will assist you.